SERVICE ONE is part of the credit union and mutual building societies network - the network of choice for over 4.5 million Australians. SERVICE ONE is owned by our customers - who are our Members - the people who save and borrow with us. Our local approach means we can react faster to Members' needs, and we're known for our personal, friendly approach. SERVICE ONE offers a range of financial products and services including a full range of housing loans, personal loans, credit cards, deposit accounts, investment products, insurance, financial planning services and more.

Anyone can become a Member of SERVICE ONE and opening a membership with us is just like opening an account at another banking institution - the only difference being you will be required to purchase a Member share ($10 for adults and $2 for juniors).

SERVICE ONE is committed to the financial wellbeing of Members. Every Member is a shareholder, with an equal vote and say in how we are run. This means we are not subject to pressure from external shareholders to increase our profits. Instead, we focus on you with profits returned to you through better interest rates, lower fees and increased services.

SERVICE ONE is an Authorised Deposit-taking Institution, regulated under the Banking Act 1959 by the Australian Prudential Regulation Authority, and the Corporations Act 2001, by the Australian Securities and Investment Commission. Our origins go back more than 50 years.

Below you can find some information on SERVICE ONE - where we came from, what makes us unique, how we're involved in the community and our ongoing commitment to our Members.

Corporate Information

• Our Mission and Values
• Our History
• About Us Now
• Directors and Staff
• Publications
• Careers with SERVICE ONE

 

Benefits of being a SERVICE ONE Member

• Become a Member
• Testimonials - what our Members say

 

Supporting our Community

• Our Corporate Social Responsibility
• Involved in the Community
• Sponsorship